Support

Check that you’re signed in to the Apple Account used to buy Pro, connect to the internet, then choose Restore Purchases in Capylani. If it still doesn’t appear, email us with the product name and any error message.

On iPhone or iPad, open Settings → your name → Subscriptions → Capylani. Cancel there to stop future renewals. Deleting the app does not cancel a subscription. Lifetime access is a one-time purchase with no subscription to cancel.

Apple handles refunds. Visit reportaproblem.apple.com, sign in and choose the purchase you need help with.

Export a backup from the app before changing devices or deleting it. Keep that file somewhere you control, then import it on the new device. Restore Purchases restores eligible Pro access; it does not restore your local garden history.

Check Screen Time authorisation in your device settings, then review your selected apps in Capylani before starting a focus session. You can continue focusing without blocking if authorisation is unavailable.

Open iOS Settings → Notifications → Capylani and check permissions. Your device’s Focus settings can also silence notifications. For Live Activities, check the Live Activities permission for Capylani in iOS settings.